Booked the grand suite pool room. Firstly, the roo...

Booked the grand suite pool room. Firstly, the room has no Air conditioning, its hot. And the room has so much bugs, big bugs. Pool and room design not bad.

Food selection is limited and very pricey. It isnt that great anyways.

Service was slow. We came in on low season(corona PSBB) at 3.30pm and the room wasnt ready to be mopped and cleaned. Waited around for an hour.

No room bell, which was annoying for us to be at the pool side, and cant hear the knocks.