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victoria bristol

4 years ago

All star auto told me that they could start repair...

All star auto told me that they could start repairs same day as drop off and to have my car towed into their shop and they would give me a call in a few hours to let me know the damages. I didn t hear back so I called the next day and they are now closed for 3 weeks due to COVID. My insurance only allowes a rental car for two weeks so I am screwed. I also needed to get an item out of my car and it is now stuck there for two weeks while closed. I was never notified they were closing and in fact was told they could get the repairs done in a week or two. That s why I towed my car there. I feel cheated and robbed and lied too. Extremely unprofessional and unethical

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