nathan johnston

Review of BEST WESTERN PLUS Chateau Gran...

Showed up to check in and they told my room was ca...

Showed up to check in and they told my room was canceled and it was canceled by me so there would be no refund. Why would I cancel a room in which I traveled 4 hours to stay in? They booked another hotel for me across the street which at first I did appreciate but after walking into my room for 5 people I was very disappointed. It was small didn t have a microwave and only a very small fridge for food that we had bought before because we knew we would have a microwave a a decent sized fridge. All in all I would to have loved to stay at the Best Western but they have lost me as a customer.