Kaalyn Baxter

Review of Johnston Memorial

Today was the third time I've had to come to the E...

Today was the third time I've had to come to the ED here and I have a mixed review. I came via ambulance and was forced to wait in the waiting room for over 4 hours. The front desk and triage were rude and unsympathetic to my pain. (Turns out I had a uti and kidney infection - not a stone as I had assumed from previous experience)
But once I was finally given a room, I was surrounded by kindness and moderate efficiency. Dr. Jones is a fantastic doctor and helped with a difficult IV stick and blood draw. He ordered appropriate tests and medications. Meg was a pleasant and helpful nurse and Mark was a kind, albeit older, a bit uncoordinated and slow but attentive nurse as well.
Although my entire medical experience here lasted about 11 1/2 hours, I feel like I've gotten the care I needed - even if it took a long while to get started.