Liz Bermeo

Review of Taylor Made Realty

I took a vacation 2 weeks ago and stayed at the mo...

I took a vacation 2 weeks ago and stayed at the mountain house. My sister in law booked the place after all agreeing to the house due too its size and beautiful photos online. Now, the rental itself is gorgeous and in a great location. Appliances were functional including the hot tub which was great to have. But their cleanliness was unacceptable. With COVID we thought it would be a clean rental but it was not. On their site they claim to pride themselves in excellence and that was not shown in that home. Upon arrival you could tell the counters, tables and appliances weren't wiped down at all. Nothing was vacuumed. Even the bed had dog fur which caused my allergies to act up. My first two nights were horrible with me itching, sneezing I even woke up with my eye swollen. We had to wipe down. I had to wash the covers. To make it worse I couldn't vacuum because both vacuums at home were nonfunctional. I found an old child bottle with milk under the bed! Eventually we called them to come in and vacuum and change sheets. I feel that with over $3000 paid the housekeeping could have done way better. Another issue which could have been dealt with when they clean was cob webs. They were almost everywhere. Of course no dusting was done either. The basement was moist to the point where they had fans and damp rid bags. I truly hope they did a better job cleaning for what ever family came next.