beau knows88

Review of Pink Lucy Design House

I placed an order in Aug on the checks and balance...

I placed an order in Aug on the checks and balances dress. After I ordered the dress, I realized on their instagram the dress was 50% off. Because I paid full price, I called to see if anything could be done about it. I was told they would overnight it to me which was fine. I emailed periodically to check on the status of the dress and emailed regarding a shipping date a week before my wear date. I was given a ship date but unfortunately Pres. Bush died and the day my dress was to be shipped was delayed due to it being a national holiday. Instead of receiving it on a Friday I got it the following Monday. I was able to find another outfit for my graduation and emailed them regarding my dissatisfaction. They responded very apologetic and understanding of my frustration and I was offered a compensation to a future purchase. I was hesistant to accept until I got the dress and tried it on. It was beautiful and the fabric had some weight to it. It was definitely a quality piece and better than anything I had ever purchased. I would totally recommend them to anyone in search of something high quality and custom to your body. Although this mishap occurred, the quality and customer service offered from Pink Lucy was priceless!