Matt Alvino

Review of VIP Distributing Inc.

In the end, the job got done and dealing with car ...

In the end, the job got done and dealing with car stuff is always frustrating so place that filter on the review. First off, when I called for service the guy I spoke with wasn't too helpful. Was cagey about scheduling a time and then didn't really give me a great idea on how long it would take.

When you get there, the place is a bit confusing. The big fancy entrance is for golf carts and you have to drive around the side to a mostly nondescript door for service. I got there about 5 minutes before my appointment, after sitting in the parking lot for 15 minutes because their Google info said they didn't open until 8:30. Girl at the front desk took my info and said they would be right with me. Then I proceeded to pace the desk area for 20 minutes without a single word or update... Finally a guy showed up and took my car to repair the window chip.

I took a walk around the neighborhood at this point, which I don't recommend, and by the time I was back the car was done and the chip looked good. In the end, they appeared to fix the chip well, but the overall experience sucked.