moad tarabieh

Review of Ignite Payments | First Data

The worst most terrible company ever! You sign a c...

The worst most terrible company ever! You sign a contract CLEARLY stating NOT to ask customers any personal information and then they ask you to provide these private personal information to release your hard earned money! They held over 40 K over the period of almost 15 days. I called their non English speaking customer's service over 4 times EVERY SINGLE DAY! The system was down every single day, every call for 2 whole week! The sells rep KEVIN Plumb was no help at,all he didn't even answer his email or calls; very unprofessional! It harmed my business tremendously and they didn't care. I started working with a lawyer to figure out our next step. Don't bother with them at all. Find another company and pay for a decent service that will not harm your business. I DO NOT RECOMMEND THIS COMPANY EVEN TO AN ENEMY thats how bad they are.