Dan Elliott

Review of Global Engines & Gearboxes

This is a direct lift from their website "Once you...

This is a direct lift from their website "Once you have handed over your car keys to us, you can sit back, relax and have a cup of coffee as our well trained workers will repair/replace the engine in the shortest possible time. For an update on the status of a vehicle, information is also fed directly to the customers on regular basis".

Ok so I can honestly say that is all lies. I contacted them and asked how long turnaround for a replacement engine. "Within a week" was the reply. A week later I called to find out the progress (yes I called, not them!), only to be told "its being worked on now. Itll be end of next week as awaiting injectors to turn up". Ok so I can order recon injectors off ebay and have them delivered within 2 days, but anyway, end of the 2nd week I call again (yep, me again!), only to be told "its still being worked on, theres been some staff off sick". Ok, so I know for a fact an engine can be changed in a day, and here we are, 2 weeks at a 'professional' 'engine specialist'!! I get told itll be ready wednesday, and Ill be called on tuesday. Guess what? I called on wednesday, and the car hadnt even been looked at!! 3 weeks wasted. So i got the car recovered taken to Auto Engines just down the road in Rainham. No website but slightly cheaper and not full of crap!!
AVOID!