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Scott Phillips

3 years ago

We ordered a hybrid Fusion with an expected 6 week...

We ordered a hybrid Fusion with an expected 6 week delivery. This turned into at least 13 weeks due to parts shortages, so Jan searched to find one close to our order. Finding one 400 miles away, they went and got it on a flatbed for no charge. Jan and Wes made sure we closed the deal before the end of the month to make sure that $2250 in rebates/coupons didn't expire. The car is awesome! Much better that our 2012 Prius overall (comfort, quietness, acceleration, and features) and has averaged 40.2 mpg out of the box in late winter. Midland Ford has been upfront, honest and customer focused throughout. Thank you! Too bad the corporation doesn't give dealers better info on build scheduling. We wouldn't have wasted 6 weeks waiting if we knew of the ridiculous order time. As long as our Ford holds up as good as our Toyotas, and their products are competitive, we will come back.

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