Alex Li

Review of The Care Dental Practice

I wanted to write this review because Dr. Rubina a...

I wanted to write this review because Dr. Rubina and Debbie have really helped me; there must be other people who are afraid of the dentist so hopefully they read this review. If I could give a million stars I honestly would. I am TERRIFIED of going to the dentist; absolutely terrified so I thought I should try this dental practice as they mention on their website that they are used to dealing with nervous patients. Even entering the building, waiting and sitting in the chair makes me crazily afraid. Debbie the receptionist was so welcoming, she calmed me down and waited with me and even took me into my appointment (I'm 26 but still wanted to hold her hand). Dr. Rubina was calm and confident; she totally understood how I was feeling and reassured me at every stage. I have never ever had such a good dental experience. I was in there for about an hour yet it felt like 15/20 minutes; I actually kept thinking have we even started? Even if you are not scared of the dentist, the level of professionalism and kindness is amazing. I was afraid to even call to book an appointment, I could do this all online and even chat to the receptionist on a chat function! Helia reassured me via the chat and it helped me feel ready to come in. I wanted an appointment asap and I only had to wait a couple of days; in fact I think there were appointments even earlier but I had to take off time from work. This was super convenient, easy to book and just more amazing than I could have ever dreamed. Even if I moved away, I genuinely think I travel to go here and see Dr. Rubina and Debbie. Honestly, go here and you won't be disappointed. There was no incentive or pay to write this review; just extreme admiration for such a brilliant service.