My dad was transported to this hospital on 7/30/20...

My dad was transported to this hospital on 7/30/2020 because he was unresponsive... we are not from the area as I stated to the nurse in the emergency room which indicated that he was being admitted..after waiting 4 hours to hear something back ,calling constantly while the phone just rung and even got hung up on 2 times..The charge nurse and the nurse Rowan were very unprofessional and even stated that it wasn't their fault that I couldn't get in contact with anybody and hung the phone up..this is by far very unprofessional and I will being doing a complaint with the hospital..what happened to treating people with respect??..I'm very disgusted with the staff at this hospital