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Review of Scene to Believe

We took Santa photos with our kids last Sunday at ...

We took Santa photos with our kids last Sunday at David Jones Elizabeth St and paid $59.95 for the ultimate package to get various digital images (includes upto 6 digital images) and some prints. When I got home to download the photos, the staff had sent the one we had agreed to delete because my husband had his eyes closed in it. I emailed the company and the response was to "keep checking for the next 48 hours" and then email again for further investigation. 48 hours have gone and of course nothing has changed and there is no reply, I call the company and they said they'll have to manually find the photos and will call me back in 10 minutes and I have received no return phone call. Santa photos should be a pleasant experience.
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Finally, things were sorted by a very helpful staff. Third time lucky. Thank you Shannon McLaughlin.