Lanita Sparks said 99she

Review of La Quinta Inn Springfield-Sout...

My stay was great n very accommodating my family l...

My stay was great n very accommodating my family loved the comfortable atmosphere. My only thing is the assumption of the housekeeping on accusing us of smoking in the room. Which we did not. If they thought so they should've knocked on the door and asked. The general manager was very helpful in the situation and the front desk clerk too. But housekeeping never once asked if we needed new towels or anything but was really quick to say we was smoking. Never got fresh soap or towels trash never got empty. We took it out ourselves. But all and all everything else was great. All I ask in the future is that you dont assume ask and don't try to charge people for damages or smoking without proof of it.