The lady who interviewed my mother was very rude ...

The lady who interviewed my mother was very rude . She didn't listen, she didn't give my mom to say a word. She came with passport and told her no, because she is a potential immigrant. Seriously?! At her age , when she has a job, a husband (my dad) for more then 30 years, apartment and all she needs... She just wants to see her granddaughters , that's it. But the lady , didn't let her say a word. You pay $150 , but before you go to interview , they already have the answer for you : NO.