CC Neville

Review of Gary Pools

I see a lot of positive reviews for pool maintenan...

I see a lot of positive reviews for pool maintenance but my experience was with pool resurfacing/replastering on an existing Gary Pool. It was done about three years ago. The whole process was a nightmare because it was done poorly the first time, but I did not write a bad review at the time because, after much hassle, they did finally get it right. Or so it seemed. However, now just three years later, there are two cracks on the side of the pool about 18 inches down It is buckling and the water is getting in behind the plaster. which means I will have to have it all redone. For what I paid Gary ($6000), it should have lasted a lot more than 3 years!! So it was not done correctly after all. We maintain our pool very very carefully, so they can't blame this on the pool-owner. I would never ever recommend Gary Pools to anyone, they have disappointed me at every step (except their salepeople are very good) and now I see the result of shoddy workmanship. It is just very poor quality work by the people that Gary contracts with and really low standards. They were once an excellent company but not anymore. Buyers beware.