Every time I go here, some of the staff members ar...

Every time I go here, some of the staff members are incredibly rude. What a shame, I genuinely like this store. And no, I'm not the problem. I always keep to myself, but when I ask for help, I'm treated with an ugly attitude. What TOPPED IT OFF was that I recently went to a show there. I waited outside for about 5 hours, and when we were allowed in, they arranged us in the most idiotic way. They put groups of 15 in rows, and put later groups of 15 behind those. If that sounds confusing, it basically meant that people who were all the way in the back of the line got to be in front of those who were waiting for hours. So frustrating.