Stephanie Bratcher

Review of Bespak

If I could give Bespak no stars, I would. We order...

If I could give Bespak no stars, I would. We ordered 7500 actuators and valves from Bespak three months ago. We were told it would take six weeks to get them to us. That was fine. Then, the day that they were going to ship, we were told that the actuators would ship, but the valves had to be made and tested. It would take another two weeks. Shouldn't the valves have been made during the initial six week process? I was just told today, two weeks after I was told the valves would ship, a week after the shipping date, that there is an issue with the valves and they have to be remade. This is ridiculous. We are a small company just trying to get 7500 valves and actuators to us. Can you imagine if we were making a larger order? If you are thinking of ordering with Bespak, think again. Order from 3M instead.