I called to inquire about a product. You press 2 f...

I called to inquire about a product. You press 2 for 'technical knowledge'. I spoke to someone who clearly didn't have product knowledge and was told that the person who in fact did, would be on the phone for a long time.

After getting this person's contact information, I called back and sure enough, I got through (approximately five- 10 minutes later).

Once I spoke to the product person, she too couldn't give me a definitive answer about the product I was inquiring about.

Disappointed to say the least. I have called other supplement companies and spoke to someone upon 1st call with answers and information regarding a given product.

I am returning this particular product and will think twice about future purchases from this company.