Alia AK

Review of OminBerkShire Place Hotel

Hotel was very pleasant and our room was very comf...

Hotel was very pleasant and our room was very comfortable and clean. On our last two days, however, my husband became very unwell and had to be taken to an emergency medical clinic a few hours before we were due to depart. The hotel staff did not offer any sympathy, ask how he was or ask if we needed anything (we are not American and clearly far away from our home). The only concern seemed to be how much we were going to pay to extend our check out. It was a real shame as it really coloured our opinion of the hotel and indeed the trip of how little they cared about general well-being of their guests.