I first moved into a Van Rooy apartment in July 20...

I first moved into a Van Rooy apartment in July 2019. It was my first time ever renting on my own. I lived in their complex for 2 years, and I want to share the highs and lows of my experience.

The Good -
Management has been very kind towards me always. I transferred to a new unit about 3 months into my original lease and they were more than accommodating. Whenever we had issues, they responded promptly. Compared to the new company I rent from, they are a million times more professional and take their jobs very seriously.
Great price for the location. It is an older building so just keep that in mind, but otherwise it s arguably the most affordable you will get.

The Bad -
Summer 2020 our air conditioning was a mess. This was during peak COVID when everyone was home 24/7 and we went multiple days with no A/C in a third floor unit. I specifically chose times on the maintenance request for them to come in because I was working from home and interviewing for a new job during this time. Maintenance completely ignored that and walked in during an interview, and didn t seem to care whatsoever.

We were charged cleaning fees after moving out that were nothing more than normal wear and tear. After reading other reviews I realize we got off lucky though, don t expect to get much or any of your security deposit back.

I give 3 stars because I think I had the most average renting experience ever living there and the good and bad outweigh each other. I wouldn t live there long term, but if you re looking for somewhere in Indy to call home for a year or two, Van Rooy is a solid option.