Jay J

Review of WheatField's Eatery & Bakery

The take-out cake was great until we found a finge...

The take-out cake was great until we found a fingernail in the second last bite. We called to complain the next day and were asked to show them proof of the nail which ofcourse was in our dustbin.

More disappointing though was the response from their team which talked to me on the presumption that I was lying- waiting for them to refund my money- when I never once asked them to- and to top it off they made it sound as if it was very normal to make that mistake. At that point I only wished I was the quality inspector to see how their tone would have been different.

Their behavior more than anything lost them a customer for life