We bought a BMW from Schomp a couple of years ago ...

We bought a BMW from Schomp a couple of years ago and had an average experience. I came back this week to buy another one and things have gone downhill. After asking for help, I waited 35 minutes, asked the receptionist to have them call me when they were available, then finally left--- i'm still waiting for the call. I wrote them a note telling them about my experience and have received no reply. I'm going to buy another BMW. but i'll never waste my time here again.