Ryan Hammerfist

Review of Hyatt Escala Lodge

Horrible parking experience. I came up there to w...

Horrible parking experience. I came up there to work and I needed to get in and out of the hotel after meetings and around town for meetings with my vehicle. I'm not a cheap person but I recognize things that are stupid and redundant and if I have to wait to get a valet and wait again to pick up 5 to 10 times a day. They woke up my wife at 8 o'clock in the morning because I went in park my vehicle myself because I was sick of waiting they told her security needed to speak with me and it was very urgent like I had done something criminal. Funny thing is I paid to stay there a few nights, Yup I parked my own vehicle I went and got it and went to meetings that was the only reason I stayed up there was to work. Wake up and learn how to treat your customers. And here's a tip for the valet don't act like you're super interested in the contents of peoples vehicles, when they're turning over the vehicle to you makes it seem like you're up to something it made me very uneasy so I chose not to even use the dang valet for the additional 2 days I was in town. thanks canyons ski resort! They let me park for free for 3 days after I told them the story of how jacked up the Hyatt staff was. Anyways do you want have a good time in Park City and have a rental car do not stay at the Hyatt