Miki Coluccia

Review of K-tuin, Sistemas Informáticos

I do not recommend k-Tuin at all. I have been scam...

I do not recommend k-Tuin at all. I have been scammed with a faulty iPhone. They have tried to repair it under warranty, even changing parts, but they have not been able to solve it, so they have given it to me as is and they are no longer in charge. K tuin refuses saying that it is Apple's responsibility and Apple saying that it is K-tuin's responsibility. The most fun is that I have 3 official documents from Apple and k-tuin where they certify the failure of the mobile. I have written several emails and they have not answered me once. A store shame. I DO NOT RECOMMEND THIS STORE, THEY HAVE HIGHER PRICES AND WORSE ASSISTANCE IN ADDITION TO NOT HAVING PROFESSIONALISM AND IF SOMETHING HAPPENS TO YOU AS IN MY CASE THEY WILL NOT BE CHARGED UNTIL YOU DO NOT REPORT IT. I have made a complaint with the OMIC but they simply do not adhere to the arbitration system so they also pass the omic. Nothing so bad has happened to me in any store.