My business has been with Carr since 2011 to servi...

My business has been with Carr since 2011 to service our desktop printers and have been happy with their service. Due to Covid we are no longer in the office and do not need thier services. I tried to put our service on hold and was "denied." After that I have been trying to cancel service with these people since August 18th, 2020 and it is now 9/30/2020. My rep is not returing my messages. I have emailed contract department and they are not returing my messages. Online chat joins teh chat and then they ignore me too. They are basically ignoring me. I know this is a difficult time but you have to at least call your clients back.

I am posting this mainly to try to get them to call me back.