Nicole Blais

Review of Aiello Home Services

Cindy was actually the nicer of the 3 agents we de...

Cindy was actually the nicer of the 3 agents we dealt with.

We needed a plumber to do a targeted inspection after our home inspection turned up red flags. The 1st agent interrupted me midsentence to tell me I could not book the estimate/inspection because I did not own the home yet. Ok

2nd agent (Cindy), after clarifying we only wanted inspection and estimate, tried to get us set up for an inspection and estimate.

We were called back by the 3rd agent (Britney) to be cancelled on and told we needed the owner to set up the appt. ok. We gave the owner's number with the explicit instructions that he was to be told that WE were paying, he just needed to give us access and set up the appt. instead he was told that he had to pay, of course he said no and is now potentially annoyed with us (I would be) which might create issues going forward

I'm furious with Aiello. Have left a Yelp review and will be posting to social media as well. Avoid!