R

Rex Earl

4 years ago

My wife and I went to the briarhurst for my b-day ...

My wife and I went to the briarhurst for my b-day dinner sat 10/21/17 it was my first time there. When we were seated i noticed all the other tables had fresh flowers and candles lit. Our tables flower was old and the candle was not lit. I ordered the elk $70 and my wife ordered the wellington $40 i think. We added the 5 course option which is an extra $16 per person. All the courses were good except for the entrees. My elk was EXTREMELY tough. It didnt help that my steak knife was very dull. I only ate about 1/3 of my elk. My wifes wellington was suprisingly tough for a filet. We told the waitress and the floor manager came to our table. The manager offered to do everything except the option of taking the elk off of our bill. We also told the waitress my wife is allergic to strawberries. The creme brulle had strawberries on it when it arrived at the table. To top everything else off we are members of a dining club. Prefferred clientele club. We pay a membership to enjoy a discount at certain participating restaurants. The briarhurst is a participating member. We told the reservation person that we were members when we made reservations. We even used the credit card which has the pcc sticker on it to pay the bill. The discount was never applied. I cooked/cheffed for 20 yrs before i stopped working foodservice and my wife waitressed for years. I was very disapointed with the experience and i will be hard pressed to go back again.

Comments:

No comments