The staff makes the hotel!!! Its clean, updated, c...

The staff makes the hotel!!! Its clean, updated, conveniently located to everything. We were greeted everytime we came back from an outing. (I have stayed in numerous hotels in NYC where the staff ignores you) Not in Chicago! The woman who checked us in gave us good tips on taking the bus, what the must see things are...I'm very impressed and cant say enough good things about our stay