Ari Saadi

Review of Engadin St. Moritz Bergbahnen

We got here and bought tickets for 2 days. The sec...

We got here and bought tickets for 2 days. The second day the area was closed because of the weather. They did not want to refund us or even give us a voucher to compensate for the second day. Unfriendly staff was not even the slightest bit empathic. It would make business sense to at least give us a voucher and have guests back in the resort to spend some more. Sounds unfriendly and unprofessional at the same time. What a pity.