paolo martini

Review of Monclick

From what I've noticed here on google respond to a...

From what I've noticed here on google respond to all above all those customers who issue a negative comment! What I would like to understand why you do not respond to e-mails and especially to the switchboard! It is clear that the switchboard is not busy because the operators are busy but because you simply disconnect it on purpose! If you really are so overwhelmed by work because of Christmas holidays even more so you must have a better service! It is not for me to tell you how to run a business but I can express my opinion on it, as a customer who has paid and waiting for his package thinking it desaparicidos and from what I see not only the only one. Take a couple of part time school students to answer the phone, do something because I can take on several problems that can only be resolved by voice! Do not ask me the order number because the goods have already arrived but what a penalty! But explain why you have such a bad service! Greetings