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Rashdan Fitri Mohd Rashid

3 years ago

Last week ,i registered online and confirm to test...

Last week ,i registered online and confirm to test drive Audi Q3 today Today, i arrived on time and wait for 10 min for the Aron to come. Then,he got mixed up me and other guy that is coming to test up Audi A4. Once,we sit at the table and and checked and yes i also include a comment on Q3 testdrive. Then he said you didnt included either for personal or fleet. He told me he only handle retial ,so he went of the meet his fleet team. Finally after 30 mins he said we can't do test drive today as i am fleet customer.
I really wasted 30mins as the forms should ask clearly that info do they need and 2nd change during the call to confirm the test drive booking any info do they need.
I just walked away and visited Volvo. It was a pleasant experience with they send near 30min with me to explain why XC40 is Top Contender in most compact SUV's review.
For the record,Audi have failed to provide demo car already twice to provide demo car and blew now the 3rd chance i give to them.

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