Karen Parent

Review of Holiday Inn Express La Mesa

Waited almost 30 minutes to check in after check i...

Waited almost 30 minutes to check in after check in time due to rooms not being ready. When we checked in there were at least 20 people behind us waiting to check in. Got to the room and the vanity/wooden door in front of the refrigerator was broken and hanging on by one hinge. Got up in the morning and the refrigerator was so cold it froze my husband's insulin. Also froze my soda (I drink a not common brand you can't find most anywhere so I brought one from home -AZ- so I'd have it one the way home) If the vanity/wooden door wasn't broken I would of been able to get in the refrigerator better and would of checked the temp. All for $140