C

Casey

3 years ago

They got the informational part of my referral wit...

They got the informational part of my referral with my name, birthday, etc, but not the referral itself. Instead of calling my doctor they sat on it for about two weeks until I called and had it all figured out. Get my ultrasound today and am told I'd hear back from the radiologist about my results. Come to find out when I called Portneuf, they said I'd have to come to the records department and get them myself. Hmmm. "Oh well we usually mail them and it will take about 48 hours, or you can call your doctor and we can fax it to them" really? Talk about incompetent.

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