Tom Schupp Review of Midwest Urological Group
I would give 10 stars if possible. Everyone there ...
I would give 10 stars if possible. Everyone there was over the top friendly, knowledgeable, and professional. Lisa greets everyone with a friendly smile ( can see it even behind the mask!) and after a visit or 2, she calls everyone by name. Very impressive being she sees a lot of people each and every day! Next person to mention pulled off a miracle in getting my surgery worked in before the end of December so my insurance would cover almost all of the bill as we had paid our family deductible and family out of pocket amounts. This miracle worker is Nancee !!! She worked for days to get this handled, and got it done. I will be forever grateful to her. Amber is one of the nurse practitioners and she is just so awesome. She really knows her stuff and after exams and tests she fully explained our options. We lost one option due to my condition, and she fully prepared me for the surgery. Josh is Dr. Banno's PA and he is skilled, kind and everything you could want in a medical professional. He did some testing to determine the final plan of attack, and he was spot on perfect! ( I am embarrassed, but the young lady who was with him during the procedure that Josh did was super as well, however her name escapes me... So sorry) I saw 2 people after surgery, Amber of course and Brea. Amber told me how good Brea was, and she was 100% correct. I was very nervous about the follow up, and Brea fully explained what was about to happen and made the procedure almost a piece of cake !
And of course there the Dr. Banno himself. A very well respected Urological surgeon, he has a great bedside manner, took the time needed to fully explain what was going to happen in surgery and made sure all was good after I was in recovery and beyond.
I would recommend this group to anyone needing any Urological help of any kind, from minor to major, they can, and will make things right for you.
I know I will be a patient for life, and have a better life because of their fine work!

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