Christina Tran

Review of Hilton Anatole

I stayed here for a convention with HOSA along wit...

I stayed here for a convention with HOSA along with others in a large group. The service was TERRIBLE. The interior looks amazing, but everything else is AWFUL! You would think you could buy a day pass for swimming but you can't,they charge you for your entire stay whether you go swimming or not. And the pool area is just SAD it's a tiny pool area that does not even go deeper than 4 feet. Not to mention they include "2 Starbucks drinks" with the swim pass but it's just black coffee which is just thrown in as a sham. They kept telling our group different things regarding the charge for the passes and tried to sham our younger members. (Charged them $150 but charged the adults $85? And claimed to reimburse them 2-3 days after we check out. What a sham) Not to mention the tv sucks and doesn't even have a stable signal. We paid to stay here just like any of the other guests yet they do not treat us with the same respect. Just. Awful.