I have been waiting for my car to be released by m...

I have been waiting for my car to be released by my contract partner for more than 2 weeks. I was now with the contract partner and now I had to find out that I can wait another 2-6 weeks in addition, because they cannot reach any clerks there to clarify how long it takes exactly. If you consider that it is only a matter of performing a credit check and sending an order then I find the time span very blatant. It must be possible to clarify something faster nowadays. Unfortunately just bad