You can order, but you can't cancel an order. I ca...

You can order, but you can't cancel an order. I called to cancel my order while it was still in processing and was told that I needed to wait until I got an email saying that it was shipping, then call FedEx to cancel the order. Spoke with a manager, indeed the customer must do all the legwork - and eat the "handling" fee. Worst customer service ever.