Cara Hoy

Review of Bloomingdale's

I made a large Bloomingdales purchase during one t...

I made a large Bloomingdales purchase during one their bigger loyalist promotions and earned a pretty significant rewards card... fast forward a couple months and I go to use it only to find out it was somehow virtually stolen from my account and redeemed in ATLANTA GA when I live in NY.... had to wait 30 min to talk to the the fraud department who couldn t tell me even ballpark when they would be able to complete their jnvestigation and couldn t confirm that I ll get those rewards back. fingers crossed for all loyal customers that Bloomingdales will honor stolen credit... in this digital age where account security is still not guaranteed, that s an essential part of good customer service, which is what Bloomingdales built its reputation on.