J

Justina Devino

3 years ago

Since my husband checked into the ER we've had not...

Since my husband checked into the ER we've had nothing but a positive experience here. I've lived in the area my entire life and know the reputation Bayshore had. Trust me, it is not the same hospital it used to be. It is now a Hackensack Meridian hospital, has been renovated, and is the cleanest hospital I've personally ever been to. The staff though, is who has really made this experience so great. We started out in the ER and were admitted to 2 North and everyone has exceeded expectations. There is always multiple people and nurses available that are more than happy answer questions or get you anything you need. Our first nurses Joelle and Josephine were amazing. They were so caring, helpful and really did everything they could to make my husband comfortable during his first couple days here (which of course was when he was feeling the worst). We also were visited by Mark, the Patient Experience Ambassador. He was terrific, making sure our experience was going well and checking if there was anything he could do to make it better. We met the Chef, Joe, and I had to compliment him as we've never had hospital food that didn't taste like hospital food! They have a menu and you can order anything you want whenever you want, and everything was delicious! We met Debbie and Ryan from housekeeping who also went above and beyond making sure we had everything we wanted or needed, enough pillows, blankets, chairs, and making sure the room was kept clean. All in all, we've never had an experience in a hospital quite like this one. Bayshore has truly transformed into a hospital you WANT to go to and it's the people that work there that truly make the difference.

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