I feel i have to make people aware of this company...

I feel i have to make people aware of this company. I would be very careful about paying for doors upfront when ordering. I have been fitting doorstop doors for over 10 years, to be honest there good doors for price, although since they have been taken over my opinion is this company is slowly going down hill and badly run. I have had a few small issues the last few years with there doors.
I will no longer use this company as i ordered a door on 18th march (payed in full) for delivery 30th . They then shut because of covid so i didnt get my door delivered which is fair enough. My problem is when they did re open they where taking new orders and peoples money upfront and i was told the earliest i could have door delivered would be another months wait. I cancelled order as i new they were putting new orders in front of mine (as i pretended to order new door with quicker delivery) Well another 2 weeks on of calling customer services every day who just say someone will call but never do. i still have not received a refund so i am now starting a claim through my credit card company.

This is an honest review of my experience with doorstop i would be very careful about giving them your money upfront. Very sad as used to be a great company. you only have to look at other reviews people leave.