Scott Gaudette

Review of Marine federal credit union

Warning about this place. I opened an account for...

Warning about this place. I opened an account for my son here about 10yrs ago. He turns 20 next month. I ve been working with my son yo build his credit. About 4 months ago I co signed a truck with him and about 7- months ago he open a credit card. He s been paying his card through Marine Fedrral account. All the sudden this month a month before he turn 20 they stopped him from paying his credit card payment. So I called them, they didn t want to help me told me I had to come in with my wife a sign some stuff. Why didn t they tell me this when I was co signing a loan with my son? I ve been in the bank plenty of times and they didn t say anything to me. Instead they just stopped my son from making a payment and are going to hurt his credit. They were rude over the phone and told me this was my fault. I had no clue that his account had to be updated. Why did it take the bank 7- months for them to stop this if he wasn t suppose to be doing it in the 1st place. I thought they were suppose to help my son build his credit not hurt his credit. I m still at a lost on what to do.

3/8/21 Update, never got a call after this post. These People really don t care. My son has opened an account at Navy Federal. I will be closing all my accounts here sometime soon