My wife and I recently purchased a home with an ex...

My wife and I recently purchased a home with an existing alarm setup. I was trying to set the alarm with the previous alarm service provider, who s also well-known in the industry, however the process was terribly slow and their reps. were unresponsive.

I looked up on Homestars and found Safetech. With just an email to start the process, Sharon, who's been extremely responsive - replies faster than you can hit the send button, have been very helpful throughout the process. She s also very knowledgeable about the products. Without hesitation, I signed up with their service. The technician accommodated to my schedule and was quick and thorough with the install and setup process including thorough explanation on how to use the system.

Also, calling technical support for additional setup, the representative was thorough and patient in configuring the new features.

All I can say is, I'm a happy new home owner, knowing that SafeTech will reliably monitor my home, and have the customer service and technical support to back me up. They are on their A+ game! :)