As much as I appreciate the vets/techs talking to ...

As much as I appreciate the vets/techs talking to me on the phone multiple times after I took my pet home, the rest of the process was terrible. Waited hours, understandable it happens at every emergency vet place. Was charged thousands of dollars (cost almost as much as 1 semester of my tuition) for no serious procedures (no surgeries or anything, although they did try to convince me to do an unnecessary surgery which would have cost 5x as much). They want your money up front too, they give you an estimate make you pay the potential maximum and say if it ends up being less they ll pay you back. It s all about the money here. Disappointing that animals lives aren t the priority.