Review of Tarrytown House Estate & Conference Center | Please read before booking (I know, its long!)

3 years ago

Please read before booking (I know, its long!)

Please read before booking (I know, its long!)
I believe most of what's creating the high rating for this hotel would be the restaurant ratings and the ratings as a wedding venue (this is a hotel review only) because the hotel is seriously lacking and was VERY disappointing (especially for the price).

If you are looking for 4 walls and a bed, look no further but if you are looking for a nice "get away" hotel ... move on! This was a birthday getaway, and I honestly would have rather stayed home.

Pros:
1. The grounds are beautiful! The gardens, the buildings, driving up through, just beautiful. The night we arrived there was a wedding going on in the front building and it was beautiful with the lights and everything.
2. You really feel like you are out of the city, very quite and out of the way
3. Keurigs in the rooms
4. The beds are so comfy and the sheets are so soft.

That's honestly all the good I have to say about this hotel though.

Cons:
1. Arrived for check-in and had to wait over 20 minutes for our room to be ready (check in is 4pm, we arrived on time).
2. You park and have to walk at least 2 buildings away from your car to your room, so remember that when packing - it's a long haul with a lot of baggage.
3. There is not enough parking so you may end up having to park even further away, we had late (7:45) dinner reservations so by the time we got back it was impossible to find any spots, we had to park in the very far parking lot at the bottom of the (pretty steep) hill, mind you there are no sidewalks so you walk on the roadway in the dark (be mindful if your only footwear is heels ) where there are cars driving around.
4. The vending machines either dont work, are sold out or the stuff is expired. Not to mention we had a hard time finding them.
5. The signage is not all correct, when looking for vending the signs sent us on a wild goose chase.
6. The grounds and buildings are tough to navigate, they literally give you a map!
7. The rooms are beyond outdated, and I dont mean it's an older style (I was aware of that when booking) it is literally dingy/old outdated/overused stuff and hardly decorated.
8. The walls are PAPER thin, you can literally hear the people in the next rooms DETAILED conversations (as well as other things ... queue the 6am wake up call thanks to our spunky neighbors )
9. The TV is small and pretty old so not the best picture, no HDMI ports or DVD player
10. The water is hard, you can smell it on the towels and in the shower. A lot of others complained about pressure but I did not find an issue with that.
11. The room service prices are ridiculous, you expect prices to be high ($26 for a chicken sandwich is pretty standars) but there is an additional gratuity charge as well as a $7 room service fee!

I would absolutely never stay here again. I have stayed at 3 of the local chain hotels (with in 2 miles from here) at the same price point and would recommend them over this one every time. The Expedia and Google ratings are both 4-star and I just dont understand how, when comparing to other hotels in the area