Ordered a clutch with next day air...i got charged...

Ordered a clutch with next day air...i got charged for next day air and the package was shipped with basic ground shipping....i called and they said there's nothing they can do talk to FedEx maybe they can.....Fedex couldn't....called back to rockauto and was told they could but it's on a wrapped pallet with a bunch of other packages and they don't want to go through that just to correct their mistake....then he hung up on me.....i will NEVER order from them again and I'll make sure rockauto's name is mentioned in the most negative way to every mechanic I know....