I am very disappointed. I have had Duke energy for...

I am very disappointed. I have had Duke energy for years and we are moveing ten miles and so it put us out of there district so we have to go with French Broad. My first experience was wonderful they were polite tried working with me and now that we are done to getting the electricity turned on it s like I can t get anyone to answer and when they do I get told the person I need is not avalible and so I leave a message and hear nothing back. I tried for two weeks a message everyday and only one call from them back with no answers. I even called for a supervisor and have still not heard anything back. I am almost to the point I wannasell my house just to move to another electric company. Any advise is appreciated because this is all we are waiting on?! I try to stay positive but when I get the phone answered by someone who is rude and negative and can t make my situation easier it doesn t help. Makes me feel like they are perpously going out of there way to make this difficult. This is not ok and not ok to treat people.