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Dawn-Marie Reigh

4 years ago

I was very disappointed at the services that I rec...

I was very disappointed at the services that I received at the Nero Sciences Center I have been suffering for a couple years now with some things that are masking multiple sclerosis the only thing that the neurologist said that I was assigned to was one give me initial consultation visit and another visit which a tech performed an EEG.. My results from the brainwave scan were negative but it does not out rule other things that may be involved like really bad seizures excetera whatever. So anyway I have been trying to get ahold of my neurologist for weeks on end leaving messages with contact numbers everything to see what the next step that I should do. I always left my name and my phone number first it was only don't have your phone number then I call the med assistant several times to do an update on what has been going on with the issues that I am experienced even greater problems with all cognitive skills except now they had gotten quite progressive in the past few months. Again I got the run-around that my voicemail was not set up in which it was and then I was told that they had called on the phone but no mention on my log of it. Then I was with my primary care physician and finally received the phone call from neurology and she had said that the doctor said that she didn't FEEL that it was NOT NERO related so I asked her what the doctor felt I should do I was left with blank air. I was very discouraged because I've been sitting here for 7 months my symptoms got worse and the doctor declined to either offer me some advice refer me to someone else just left it in the cold. FOR MONTHS I honestly can't say that I recommended this place to do to all the things that I have been through I actually ended up that day when I receive that phone call from the assistant to to try and see if I could get some help...It left my primary care physician another job to do which he shouldn't had to have done. It will be interesting when I find out what's going on and if it is something that is bad and due to the neglect, one should not have to suffer for 7 months and having your symptoms get progressively worse what they could have done is at least could have had me going again redo the EEG and give me further instruction and case of just and dropping it and just not even telling me anywhere to go or what to do next. I found a new neurologist and he was more attentive to my needs and very concerned. As a healthcare provider myself for 30 years never have I left anyone in the dark with unanswered questions. How can a Dr just say she dosen t think it's Neurological after an initial consult and that's it? I will never use this facility again! Make someone suffer like that?

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