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Priya

4 years ago

This company lies and give you the run around. Whi...

This company lies and give you the run around. While trying to find a good agency I specifically asked if they have English speaking aides. They said yes. The aide they sent spoke a little bit of English but she was pleasant. Unfortunately her daughter had a baby and she had to leave to help her daughter. The next aide they sent doesn t speak English and refused to remove her shoes. The agency was aware that I don t want anyone wearing shoes worn outside inside of my house. The first aide wore bedroom slippers. The 2nd aide had the nastiest attitude. I told her you don t have to stay so she left. It s been a week and the agency couldn t find an English speaking aide so they re referring me back to the insurance. They re excuse is that their aides needs to wear their shoes in my house for safety reasons.
Don t trust these people. They just want the money. They don t care about the patients and their needs.

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