Massimo Bassi Review of Downtown Computer Centre
Don't use them. I took my laptop there for what wa...
Don't use them. I took my laptop there for what was supposed to be a simple replacement of a monitor screen. I got it back with the deeming function of monitor broken for good. A few days later the monitor stopped working all together. I took it back to them and the technician claimed the piece of hardware that connects monitor to motherboard is broken, not by them but by the usual wear and tear process (exactly a few days after they worked on my computer, consider the odds), I was also lectured about the importance of backing up files without even being asked whether I usually do it or not; imagine taking your computer for a screen replacement and being warned about losing the data in your computer. While they were trying to prove their point by disassembling pieces in front of me and showing what was wrong with my computer, everything mysteriously started working again. I am happy that other than losing the deeming function of my laptop no other permanent damage has happened to my computer and my files dealing with these inexperienced unknowledgeable people.
Technical matters apart these people seriously lack social skills, they don't know how to talk to the costumers and they always looked stressed. The young guy who happened to be in charge of my computer acts like he is doing people a favor fixing their computer and while I was there waiting for my computer I could hear the conversations regarding lost items and other unhappy costumers.
I won't let these people fix my dog's toy.
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